RETURN & REFUND POLICY
Hassle-Free Returns & Transparent Refunds
Effective Date: 13-04-2026
At Dev Engineering, we strive to provide high-quality hydraulic and pneumatic products. If you are not completely satisfied with your purchase, please review our return and refund policy below.
1. Return Eligibility
- Returns must be requested within 7 days of delivery
- Items must be unused, undamaged, and in original packaging
- Proof of purchase (invoice/bill) is required
2. Non-Returnable Items
- Custom-made or special-order products
- Used or damaged items not due to our fault
- Products without original packaging
3. Return Process
- Contact us via email or phone to request a return
- Provide order details and reason for return
- Our team will guide you through the return process
4. Refund Policy
- Refunds are processed after inspection of returned items
- Approved refunds will be issued within 5-7 business days
- Refund will be credited via original payment method
5. Shipping Costs
- Return shipping costs are the responsibility of the customer
- Shipping charges are non-refundable
- If the return is due to our error, we will cover shipping costs
6. Damaged or Incorrect Items
If you receive a damaged or incorrect product, please notify us within 48 hours of delivery. We will arrange a replacement or refund at no additional cost.
7. Contact Us
Dev Engineering
Email: info@devengineering.com
Phone: +91 9274545227
Address: GROUND FLOOR, 2, Rudra Avenue, Galaxy Road,
Vastral, Ahmedabad, Gujarat, 382418
8. Policy Updates
We reserve the right to update this policy at any time. Changes will be posted on this page.
